a inside eye {plastic} snapped off. How do you replace?
It's not easy since there is a special tool that crimps the eye end inside of the metal, not only is it hard to get out, but also hard to get in and keep it in.
My suggestion is to cut off the stub of the broken eye end and use an outside eye end to cap the entire end of the metal with the new outside eye end, and if the appearance bothers you, you can do the same to the other side so they match.
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