Comments for what about shark or seal skin covers?

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Oct 02, 2016
Stay Away from Seal skin
by: Anonymous

Lousy customer service and cheap material BEWARE

Aug 04, 2016
very poor company
by: Anonymous

seal skin - I ordered a boat cover from this company which was supposed to be in stock and ready to ship in 2 days. After two days all I received was an email telling me that the item was actually not in stock and would not be available for 7 to 14 days. But that other colors were available. And left a number to call. So i called, dis-satisfied and asked for one of the other colors. The first " custome service " person i spoke to was rude when i suggested it was false advertising, telling me about the problems they have between sales and the warehouse. Then since their internal issues caused a shipping delay i ask them to expedite the other color so that i would still have it for my trip on time, and was told flat out no, i asked for a customer service supervisor, click, yep thats right, hung up on. So i call back and get "kim" who said she is the supervisor on the first call so I'm pretty sure they were monitoring my number. So I calmly explain to her what it just happened why I'm upset and what the first person did and that I expect their company to resolve it. Then i am told the best they could offer is to pay for half the expedite fee so that i would have my package i time, either that or they could just cancel the order. So because of theirvfalse advertising and poor internal communication from warehouse to sales i am forced to pay extra to get something other than i originally ordered within the timeframe promised. ripoff, rude and all around poor business attitude, ZERO customer service.

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